| Canaplus Consulting is a SI partner of Genesys Corporation, providing contact center solutions in workforce |
| management, multimedia routing and other agent productivity enhancement solutions. |
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| Canaplus Consulting is focused on providing contact center solutions to solve competing demands to increase number |
| of customer contacts, maximize their outcome, and reduce the cost of servicing these clients while enhancing their |
| satisfaction levels. We tackle these challenges by building creative, fully automated customer self-service channels |
| using Natural Language Speech, touchtone or web; and providing a suite of agent productivity enhancement tools. |
| Canaplus Consulting provides project management, software application development, implementation, installation and |
| maintenance services to our clients in the Enterprise contact center and telecommunication industry. |
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