CanaPlus Consulting Pte Ltd
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26-Aug-2008
 
CanaPlus is pleased to announce that is has been awarded to contract to implement the next generation voice portal solution for Singapore Post.
 
 
 
29-Jul-2008
 
CanaPlus has been awarded the project to upgrade the regional IP Contact Centre for one of the leading credit card company in the world.
 
 
 
07-Jul-2008
 
CanaPlus Consulting has been awarded the contract to implement the enterprise telephony platform for our client FRS Global which services the global financial markets in terms of providing Risk and Regulatory Compliance Reporting Solution. Read more
 
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22-May-2008
 
CanaPlus has been awarded the contract to implement Genesys Multimedia solution for a Government agency in Thailand.
 
 
 
20-May-2008
 
CanaPlus has been awarded the contract to provide the Alcatel Lucent Enterprise telecommunication solution for FCI manufacturing facilities here in Singapore.
 
 
 
10-May-2008
 
CanaPlus has been awarded the contract to implement Genesys Business Process Routing for a leading bank in Thailand. The solution includes web chat, co-browse and email QA and routing capabilities integrating with their existing voice routing solution. Read More about Genesys BPR.
 
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09-May-2008
 
CanaPlus participated in Unica Partner event held in Phuket, Thailand.
 
 
 
07-May-2008
 
CanaPlus is please to provide sponsorship to the inaugural Genesys G-Force in Bangkok.
 
 
 
28-Feb-2008
 
CanaPlus employees gathered for a break from the hustle and bustle of work to stretch and relax for 2 days in Desaru Malaysia.
 
 
 
07-Jul-2008
 
CanaPlus Consulting has been awarded the contract to implement the enterprise telephony platform for our client FRS Global which services the global financial markets in terms of providing Risk and Regulatory Compliance Reporting Solution. Read more
 
Read more
 
 
   
Welcome to our company

CanaPlus Consulting is focused on providing contact center solutions to solve competing demands to increase number of customer contacts, maximize their outcome, and reduce the cost of servicing these clients while enhancing their satisfaction levels.

We tackle these challenges by building creative, fully automated customer self-service channels using Natural Language Speech, touchtone or web; and providing a suite of agent productivity enhancement tools.

 

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Quick Links
Autonomy etalk
Providing reading, recording and speach analytic solution.
 
Case Studies
>> Gartner Marketscope 2007
>> North America Product
      Innovation Award
Genesys Corporation
Providing contact center solutions in workforce management, multimedia routing and other agent productivity enhancement solutions.
 
What's Hot?
>> Gartner Leadership
>> Company of the Year
 
Copyright © CanaPlus Consulting Pte Ltd
All rights reserved. Email: enquiries@canaplus.com.sg
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